Delivery Info

Are you ready to receive your new purchase?

Our couriers deliver anywhere in South Africa from Monday to Friday (excluding public holidays). If you live in any outlying town we might need some additional time but we promise it is worth the wait!

What will the delivery cost you?

We will always try to bring your order to your doorstep in the most affordable way. Here is a simple guide to show you the options available:

Delivery Rate	Delivery Fee
Orders over R 1 000 in main center areas	FREE
Main center orders under R 1 000	R 75
Regional areas	R 135

When will delivery take place?

Our delivery team is ready to pack and deliver your order as soon as payment confirmation and required supporting documents are received.

What if I miss my delivery?

The courier company will give you a call and reschedule as soon as possible.

What if I receive the incorrect items or quantity of products?

Mistakes do happen, should you experience this please notify us immediately so that we can get our team to assist you. You can notify us on info@nappycare.co.za and we will arrange to collect the incorrect items and replace them as soon as possible.

What about Returns & Refunds?

You are welcome to view our full returns and refund policy in our terms and conditions to guide you with the process and to learn more about products that can not be returned.

Should you need more information kindly contact us on +27783558951 or info@nappycare.co.za.